![]() Should the office be closed, your call will be transferred to the Emergency Watch and Response Centre in Ottawa. In case of emergency, call the closest Canadian office serving your location. Keep our contact information on you while you travel.Protect your passport and promptly report if it is lost or stolen.Follow our travel advice and advisories and respect the local laws of the country you are visiting.Attempt personal and local remedies before seeking consular assistance. You are responsible for your personal safety abroad and your financial needs. Take personal responsibility for your travel choices.Ensure that you have comprehensive travel insurance, including health, life and disability insurance with medical evacuation. ![]() The decision to travel is a choice and you are responsible for your personal safety abroad. See Travelling as a dual citizen for more information. If you are a dual citizen and travelling in the other country where you hold citizenship, local authorities may refuse to grant you access to Canadian consular services, thereby preventing Canadian consular officers from providing you with those services. in some locations, citizens of countries with which Canada has consular services sharing agreements or memorandums of understanding in place.provide emergency assistance to Canadians 24/7.deliver modernized, effective and efficient consular services.publish timely and accurate information on safe travel abroad.Services to Canadian CitizensĬanada’s consular services program aims to: These circumstances are also outlined in this document. There will be circumstances in which our ability to provide consular support may be limited. This charter outlines the consular services the Government of Canada may provide to Canadians. While most international trips are trouble-free, the Government of Canada is there to offer Canadian citizens information on safe travel and to provide consular assistance should they find themselves in trouble abroad. Today, more and more Canadians explore remote corners of the world, work or volunteer abroad, participate in international student exchanges and retire in sunny destinations. However, there are limits to the assistance consular officials can provide and you may have to pay for some of these services. In emergency circumstances, every effort will be made to provide assistance. When you request consular services abroad, Canadian officials will assess your situation and inform you as to how and when they can provide assistance or whether another provider is better placed to help. The Government of Canada’s ability and success in resolving consular cases are conditioned, in many instances, by the laws and regulations of other countries as well as the quality and level of cooperation offered by persons and organizations outside the Government of Canada. Global Affairs Canada is committed to providing effective and efficient consular service to Canadians around the world.
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